Training & Resources
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What is the purpose of the chatbot on the website?
The chatbot is here to assist you with quick answers to common questions and provide support for basic inquiries. We will enhance the chatbot over time to handle a wider range and more complex use cases.
How can I escalate an issue that the chatbot can’t resolve?
If the chatbot can’t assist, please reach out to customer support for further assistance.
Where can I find nutritional information on beverages and products
Nutritional information on our finished beverages is available as a PDF on the bottom of the Recipespage. Nutritional information on products can be found on the bottom of the product overview page. Additionally, you can find distribution information (dimensions and weight) in this same location.
How do I get approval for customized marketing and menu boards that I’ve created for my location?
All customized marketing must follow our brand requirements and must be approved via a request to www.nestlecoffeepartnerssl.com/fsmarketing Our guidelines can be found within the training section of this site.
Why can’t I access the Training section of the website?
Our system requires 12 hours to validate account information before providing access to the training environment. Additionally, depending on the security settings of the internet browser you are using, you may need to accept pop ups in order for the training environment to open correctly.
Is there online training available for my operation?
Yes, we have Virtual Training videos available to support brewed and espresso beverage programs. Please visit our online training page for more information.