Account Information
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How can I update my account information?
You can make changes to your account within your Account Profile page. You can change your password, update your personal information, opt in to email communication and change your password from this page. You can also remove accounts and add new accounts by entering the account number and corresponding ship-to zip code.
For all other account changes, contact our Customer Service representatives from 6 AM–1 PM Pacific, Monday–Friday at 1-800-344-1545 or you can use our Contact Us form.
For all other account changes, contact our Customer Service representatives from 6 AM–1 PM Pacific, Monday–Friday at 1-800-344-1545 or you can use our Contact Us form.
Can the same email be used for multiple accounts?
Yes. You can add all accounts that you need to access from your Account Profile page. Simply enter the account number and corresponding ship-to zip code.
Will I receive a lot of email communication from Nestle Coffee Partners Solutions Lab?
No. We try to keep our emails to a minimum, but we will let you know of new products, limited time promotions and inform you of changes to your program.
How can I find out who my Nestle Coffee Partners Solutions Lab contact is?
We are happy to put you in touch with a member of your account team or a customer service representative. Just give us a call from 6 AM–1 PM Pacific, Monday–Friday at 1-800-344-1575 or you can use our Contact Us form.
What do I do if someone who has access to the customer portal leaves my business?
Let us know so we can deactivate their profile. Our Customer Service representatives can assist you from 6 AM–1 PM Pacific, Monday – Friday at 1-800-344-1575 or you can use our Contact Us form.
Can the same email be used for multiple accounts?
Yes. You can add all accounts that you need to access from your Account Profile page. Simply enter the account number and corresponding ship-to zip code.